There appears to have been a loss of Valve replays on the 18th of September for around 24 hours. Matches played during that day do not have a replay available on Valve servers. We will continue to monitor the situation and update this page if we detect replays appearing from that period. Matches played since the 19th of September should be parsed and we do not anticipate more issues for now.
If you are unsure about whether a match of yours should have been parsed, please email us via email@example.com
with your player ID and match ID.